Success stories

What Our Customers Have to Say

Customer Success Stories

World class customer care is our business! From the moment you call into Prestige Lane and speak to one of our highly qualified account executives until the day you receive your shipment, you will experience a prompt, professional, personable and efficient ordering process.

We pride ourselves on the long term, business partnerships we have developed over the years and are happy to share customer feedback. Read a few Kind Words or more detailed Success Stories below to hear what our customers have to say.

Kind words from our customers

They always assist me with ideas and designed a product that would reflect the location of our property. I love the boat and the water that they added on the valet tickets that look pretty similar to the ocean and all the boats behind our property.
Pierre Bernadeau, Room Operations Manager - Boston Marriott Long Wharf, Boston, MA
Needed to create a new valet tag to differentiate guest parking from restaurant parking.  Prestige Lane helped us customize a tag that not only met our needs; their ideas assisted in creating new procedures which helped our guest’s experience become more seamless.
Rachel Haworth, Front Office & Guest Service Manager - Hyatt Key West Resort & Spa, Key West, FL
The assistance by Prestige Lane was key in the successful launch of our newly introduced Self-Parking charge to resort guests. Not only has this process and Self-Parking tags increased our parking revenues; it has also assisted us to be compliant with our auditors.
Luis E. Simental, Guest Services Manager - OMNI LA COSTA RESORT & SPA, Carlsbad, CA
They are a trusted and respected vendor we rely on. Our hotel logo was given to Prestige Lane and the creative team blended it into the valet and luggage tags.
The end product was excellent.
Peter DiOrio, Front Office Manager - KIMPTON THE DONOVAN, Washington, DC
I have been working with Prestige Lane for more years than I care to admit. I have worked with several different sales reps over the years and have had nothing but outstanding service from each and every one.
Steve Hagedom, Navigator/Guest Services Supervisor - Renaissance Long Beach, Long Beach, CA

Success Stories

Mohegan Sun
Linda Cusano

You have always been helpful with providing samples for new product ideas, and recommending ways to improve our current product. . .

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Standard Hotel Hollywood
Ian Innocent

I have been working with Prestige Lane for the last nine years and have had nothing but great experiences with the great staff who go beyond
the call of duty. . .

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Hilton Houston Americas
Cezar Esparza

Efficient, practical, excellent customer service and always with a sense of urgency. . .

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